Many teams already use AI tools at work, each person in their own way: with no shared rules, no clear idea of what can be shared and no way to check what the tool returns. Training puts that in order, starting from the real tasks of the business.
This page is for microbusinesses and SMEs in Portugal that want to train their team in AI in a practical way and understand what Article 4 of the EU AI Act asks of them.
What Article 4 of the AI Act asks
Article 4 of the EU AI Act has applied since 2 February 2025. It requires providers and professional users (deployers) of AI systems to take measures to support the AI literacy of their staff and of other people who operate or use those systems on their behalf.
In July 2026, an amendment to the Regulation clarified that no specific level of literacy is required of each person. According to the European Commission’s questions and answers, no certificate is needed, a company may keep an internal record of training and support actions, and national market surveillance authorities have supervised the rules since 2 August 2026.
The Commission gives an example close to SME life: when employees use a tool such as ChatGPT to draft or translate texts, they should be told about the specific risks, such as invented answers.
This is an informative summary, not legal advice. How the rule applies depends on the role of the business and the tools it uses; if in doubt, consult a lawyer.
What the training covers
We start from the tasks your team does every day and choose the examples for the session with you. Typical topics are:
What AI tools are for and where they fail.
What should not be shared with a tool: personal data, trade secrets and client information.
How to ask well: context, goal and format of the answer.
How to check an answer before using it, especially figures, deadlines and references.
Shared rules for the team: which tools to use, for what, and who decides.
How it works
The training corresponds to the Essential plan. It starts with an initial assessment of needs and a basic setup of the tools. The 90-minute practical session is held with your team, based on tasks you choose, remotely or in person as agreed.
Afterwards, you keep three prompt templates tailored to your work and a good-practice guide. If you keep an internal record of training actions, these materials can be part of it.
What the training is not
It is not a certification and does not, on its own, guarantee compliance with the Regulation. Nor does it replace a legal assessment of each case or human review of what AI produces.
Corresponding plan
The training has a fixed price for the scope described. If you need more than training, the other plans include the Essential one.
01 / GET STARTED
Essential
€390VAT included
For businesses taking their first steps towards using AI professionally.
What you receive: Configured tools, practical session and guide
Main scope: First professional steps with AI
Payment in 2 stages: 50% on project approval (€195) · 50% on delivery (€195)
Article 4 of the EU AI Act requires businesses that use AI systems to take measures to support the AI literacy of their staff. It does not impose a format or a specific level. Whether and how it applies to your business depends on your case; if in doubt, consult a lawyer.
Do I need a training certificate?
According to the European Commission’s questions and answers, no certificate is needed. Our training does not include certification: it includes the practical session, the prompt templates and the good-practice guide described in the Essential plan.
Is the training in person or remote?
We work remotely where appropriate. In-person sessions can be arranged when justified and agreed, including in Greater Lisbon and the Lisbon South Bank (Margem Sul).
Where do we start?
With a free conversation, with no obligation, to understand your context. If it makes sense to go ahead, the Professional plan includes a diagnosis of up to 2 processes and an indicative 30–60-day action plan.
How much does it cost?
The plans have fixed prices for the scope described: Essential €390, Professional €940, Advanced €1,790, VAT included. We confirm that your request fits the plan before work begins.