AI and automation for freight forwarders and logistics
This page is for freight forwarders, customs agents and small logistics companies. Every shipment generates quote requests, transport documents and tracking messages, and much of that work repeats from one shipment to the next.
AI and automation can organise those documents and messages. Customs declarations, goods classification and responsibility for the shipment remain with qualified people.
Where AI helps a freight forwarder or logistics company
Four common processes, as examples. With each company, we start by understanding how the work is done today.
Quote requests and shipment confirmations
Quote requests arrive in different formats and are almost always incomplete: origin, destination, weight and volume. An automation can identify what is missing, ask for the missing data and prepare the quote for review. The price and final confirmation belong to the company.
Transport documentation
Commercial invoices, packing lists and transport documents are prepared by hand, often from the same template. AI can prepare drafts from the shipment data. A person checks each document before it is issued or submitted.
Shipment tracking and client updates
Clients constantly ask where their goods are. An automated process can gather the shipment status and send updates at the agreed moments. Delays and exceptions are passed to the team.
Documentation and invoice reminders
Missing documents delay shipments and payments. An automatic reminder, in the tone the company sets, can request the documents and follow up unpaid invoices. Negotiation and sensitive cases remain with a person.
HOW WE WORK
First, understand.
Then, make it happen.
A clear path from the first challenge to everyday use. Taking care of what matters at every step.
01
Understand
We listen, frame the problem and assess whether an in-depth diagnosis would be worthwhile.
02
Define
We agree priorities, scope and criteria so that each step has a clear purpose.
03
Implement
We test and move in stages, with the right permissions and safeguards.
04
Support
We share knowledge and help people adopt new ways of working, within the agreed scope.
Which plan applies
The plans are the same for every sector. For a company that wants to know where to start, Professional reviews up to two of these processes and sets priorities. To move straight to one or two automations, Advanced includes implementation.
01 / GET STARTED
Essential
€390VAT included
For businesses taking their first steps towards using AI professionally.
What you receive: Configured tools, practical session and guide
02 / DEVELOP
Professional
€940VAT included
For businesses seeking concrete opportunities to improve their processes.
What you receive: Diagnosis, priorities and action plan
03 / IMPLEMENT
Advanced
€1,790VAT included
For businesses ready to move from analysis to implementing automations.
What you receive: Up to two implemented automations
These processes handle client, invoicing and customs information. Before automating, we confirm which data is needed, who can access it and what permissions each tool requires. Customs declarations and documents with tax value are submitted and validated by a qualified person.
No. Preparation can be supported, but submission and responsibility for the declarations rest with the company and qualified people.
Does it work with the transport management software the company uses?
It depends on the tools and integrations available. Compatibility is assessed before implementation.
Where do we start?
With a free conversation, with no obligation, to understand your context. If it makes sense to go ahead, the Professional plan includes a diagnosis of up to 2 processes and an indicative 30–60-day action plan.
How much does it cost?
The plans have fixed prices for the scope described: Essential €390, Professional €940, Advanced €1,790, VAT included. We confirm that your request fits the plan before work begins.
A SIMPLE NEXT STEP
It starts with
a conversation.
Tell us what your business is trying to solve. The first conversation is free and comes with no obligation.